The survey also revealed that with an influence of mobile apps outside financial services, consumers continue to demand faster and easier payments. 74% of payment companies, being the highest of all financial sector institutions, see this as a threat. 61% of respondents say that customer churn is also a serious concern for the industry and 52% fear losing market share to new players.

Source: Payment companies fear to lose business to fintech: PwC survey – EconoTimes