Seriously? Did you get your CISSP out of a bag of pork scratchings?
The ICO quote is classic!
The fact that a government department with security oversight for prisons can supply equipment to 75 prisons throughout England and Wales without properly understanding, let alone telling them, how to use it beggars belief.
I am adding “it beggars belief” to my repertoire.
Oh, by the way, the solution to this problem is called a “checklist”.